Questions? We've got answers

What is an RPC node and why do I need it?

An RPC (Remote Procedure Call) node is your gateway to blockchain networks. It allows your applications to read blockchain data and send transactions. You need it to interact with any blockchain network, whether you're building a DApp, wallet, or other blockchain-based service.

How does your pricing model work?

Our pricing is based on compute units, which measure the computational resources your requests consume. Each plan includes a set number of compute units per month, and you can choose the tier that best matches your usage. We offer flexible scaling options as your needs grow.

What kind of support do you provide?

We offer tiered support based on your plan. Free tier users get community support, while paid plans include email support with guaranteed response times. Enterprise customers receive 24/7 dedicated support with custom SLAs and a dedicated account manager.

Which blockchain networks do you support?

We support all major blockchain networks including Ethereum, Polygon, BSC, Avalanche, and more. Our enterprise plans offer access to additional networks and the ability to set up dedicated nodes for custom blockchain networks.

How do you ensure high availability and reliability?

We maintain a globally distributed infrastructure with automatic failover and load balancing. Our architecture ensures 99.9%+ uptime, with enterprise plans offering up to 99.999% uptime SLAs. We also provide real-time monitoring and automatic scaling to handle traffic spikes.